Reference

Legal terms for India access

This page sets the legal ground rules for t90 in India: how your account is handled, what data we collect, how cookies work, and how you can ask…

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t90 Legal terms for India access
CONTACT ROUTES

Contact paths for policy help

If you need help with a policy question, send it through the channel that matches your account.

Support chat Open chat from your account and tell us which policy point you want checked. We use it for access issues, correction requests and record questions, then reply after we match the message to your profile.
Email Send a clear email if you want a written trail for a legal request. Include your registered details, the section you want checked and any document references so we can verify the right account.
Account inbox Use the inbox inside your account for sensitive changes. That route helps us confirm identity before we accept updates to contact details, consent choices or record correction requests.
DATA HANDLING

How we handle your records

We treat policy data as account data, not as filler in the system. That means we keep it only as long as we need it for verification, dispute handling, audits and legal…

Data handling

We collect the details needed to run your account, confirm requests and answer lawful queries. We do not ask for extra fields unless a change, dispute or verification step needs them.

Cookie use

Cookies help remember sign-in state, language choice and session safety. You can clear them in your browser, but some pages may ask you to verify again after that.

Account security

We check sensitive actions such as password changes, email updates and withdrawal-related identity checks before they go through. That protects your account from changes you did not ask for.

Retention

Records stay only for the period needed by law, audit or dispute handling. After that window closes, we remove them or keep only anonymised entries that no longer identify you.

Request path

For corrections, access questions or a copy of stored data, contact support from your account or registered email. We may ask for proof so the request reaches the right file.

Change requests

If your phone number, email or name changes, send the update through the account channel first. We check the request, confirm the match and then update the record where the law allows.

Common questions on legal terms

These questions cover access, records, correction requests and contact routes. We answer them here so you can check the legal position before you open an account or send a request from your profile. If local law changes, the position for your region can change too, and we will apply the current rules that fit your location.

Yes, where local law permits. If a region is restricted or the rules change, we may limit access, pause sign-in or ask for more checks before the account can continue.

We keep the details needed for registration, verification, support, security and lawful record-keeping. We do not hold extra information just to fill space, and we trim or delete records when the retention period ends.

Yes. Send the request from your registered account path or email, and we will confirm identity before sharing what we can. Some records may stay back if law requires us to keep them.

Use the support channel with the exact field you want changed, such as name, email or phone number. We check the request against the account record before we update anything sensitive.

Yes, because they store session choices and help us recognise your browser on return. Clearing them is your choice, but it may end a session or make us ask for another verification step.

Only the team that needs it for support, verification, security or legal handling. If we must share anything outside that group, it is only for a lawful reason or a service partner doing the work.

We keep them for the time needed to manage your account, resolve disputes, complete audits and meet legal duties. After that, the data is removed or turned into anonymised records.